Returns & Exchange Policy
Our Commitment
At Hancks Geniues, we want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
Return & Exchange Window
You may request a return or exchange for eligible items within 10 days from the date of purchase.
Conditions for Returns & Exchanges
To be eligible for a return or exchange, please ensure that:
- The item is in its original, unused condition.
- The item is in its original packaging.
- You provide a valid proof of purchase (e.g., your order confirmation or receipt).
How to Initiate a Return
If you need to initiate a return or exchange, please contact our support team:
- Phone: 0760955537
- Email: [email protected]